Step 1

Find your meter box, which is typically located in the front of your property near one of the side property lines with your neighbor. The meter box will typically be a rectangular concrete box with a concrete/cast iron lid marked “water”.

TRID maintains records of your water meter box location and can be contacted for further assistance if you cannot find your box.

Step 2

Carefully remove the water box lid using a large screwdriver or other tool. Please take great care in not damaging the box lid, meter, transmitter or associated wires; all damages are chargeable to the Homeowner.

The insulating blanket must be removed and properly put back in place around the meter to avoid freeze damage or improper operation when finished.

Step 3

Once you have the box open you will see the top of the meter. Lift the protective cover to expose the meter face.

Step 4

On the face of the meter you will see a large dial, a small red star wheel and a set of numbers similar to a cars odometer. The large dial typically reads gallons. The small star wheel is used to detect leaks and minor usage. The odometer reads total gallons used. Read the odometer left to right, including the fixed zero on the far right.

Step 5

Record the reading and then compare it to your latest bill, or re-read your meter within the next day or two to determine your daily consumption.

If you have a leak, you will notice constant or intermittent movement in the small red star wheel even after you’ve turned off all water using fixtures. Inspect all your fixtures, toilets, faucets, hose bibs and irrigation and isolate or repair as appropriate. If the star wheel continues to move, you may have a leak somewhere under ground. Please refer to How to check for a water leak.